We want you to love your purchase. If you're not completely satisfied, most items can be exchanged within 14 days of purchase for store credit equivalent to the item’s purchase value. To be eligible, items must be unused, unopened (where applicable), and in their original packaging. Items purchased during sale, promotional, or clearance periods are final sale and cannot be returned or exchanged. To start a exchange request, simply chat with our customer support team, and we’ll guide you through the process.